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Volunteering

FAQs

Frequently asked questions:

Money and legal matters:

Health matters:

Other matters:

 

What kind of volunteer placements does VSO offer?

Volunteer Jobs (1-2 years)

Volunteer Jobs are for skilled and experienced professionals from a range of backgrounds but mainly for education, health and business professionals. These placements are open to volunteers aged between 20 and 75 (currently the average age of our volunteers is 40). Standard placements last from 1 to 2 years, with the majority of placements lasting for 2 years. You’ll need a professional qualification in your field and generally a minimum of 2-5 years’ post-qualification experience.

Find out more about Volunteer Jobs and search for opportunities in your skill area.


Specialist Assignments (1-6 months)

Specialist Assignments are short-term volunteering opportunities. They are aimed at highly experienced professionals who can provide advice at senior levels. Volunteers need extensive professional experience in their field. Specialist Assignments (1-6 months) can last from 1 to 6 months.

Find out more about Specialist Assignments and current opportunities.


Youth Programmes

VSO offer two youth volunteering programmes for volunteers aged 18 – 25:

1. Global Xchange
The Global Xchange programme is a six-month, team-based exchange programme, which gives young people from different countries a unique opportunity to work together and develop valuable skills. Volunteer teams spend 3 months working on projects in the UK and another 3 months in the exchange country.

Find out more about Global Xchange.


2. Youth for Development (YFD)
Our Youth for Development programme is a one-year overseas programme that provides an opportunity for young people to work with our partners and contribute towards the achievement of VSO's development goals. Applicants need to be residents in the UK or Ireland at the time of application, with at least one year's volunteering experience and/or community work.

Find out more about Youth for Development.
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How do I find out if my skills are needed?

For our Volunteer Jobs (1-2 years) and Specialist Assignments (1-6 months), we recruit skilled and experienced professionals from a range of backgrounds, mainly from education, health and business backgrounds.

To find out if your skills are in demand for Volunteer Jobs, click here.

To find out about our current Specialist Assignment opportunities, click here.
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How long does a VSO placement last?

Volunteer Jobs

Volunteer jobs last for 1-2 years, with the majority of placements lasting 2 years. Find out more about Volunteer Jobs.

Specialist Assignments

Specialist Assignments can last from 1 to 6 months. Find out more about Specialist Assignments.

Youth Programmes

Global Exchange programmes last for 6 months, with 3 months spent in the UK and 3 months in the exchange country.

Youth for Development programmes last for 10 to 12 months.

Find out more about our Youth Volunteer Programmes.
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Which countries does VSO recruit volunteers from?

For Volunteer Jobs (1-2 years) VSO recruits volunteers of any nationality who live in:
  • The European Economic Area (The EU, Norway, Liechtenstein and Iceland)
  • The US and Canada
  • Kenya and Uganda (Kenyan and Ugandan nationals only)
  • Philippines (Filipino nationals only)
  • India (Indian nationals only)
If you're not a resident/national of one of the above countries, you won't be able to volunteer with VSO.

For Specialist Assignments (1-6 months), we currently only recruit volunteers who are residents in the European Economic Area.

For Youth Programmes, you must be a resident in the UK.

We strive to make our recruitment as inclusive as possible and our recruitment bases in Philippines, India, Uganda and Kenya promote South-to-South volunteering. But as a charity with limited human and financial resources, we have to give some geographical focus to our work. We believe it enables us to use our limited finances to the greatest effect.
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Which countries does VSO work in?

VSO currently works in 34 countries, primarily in Africa and Asia. Click here for an up-to-date list.

Why we don’t work in all developing countries:
Although we’ve worked in 120 countries in the past, in recent years we’ve reduced the number of countries we have volunteer programmes in. We’re now focusing on 34 of the poorest countries in Africa and Asia. While there are very poor communities in South America and Eastern Europe, those regions are quite well developed in relation to parts of Africa and Asia.

Having a strong regional presence in Africa and Asia means our work is more efficient. We look at each country on a case-by-case basis and assess whether or not VSO’s strategic approach would make a real difference to its development. We also focus on countries where it’s practical for us to operate within our areas of competence, and where skills shortages are greatest. By focusing our resources, we can maximise the impact our volunteers make at all levels, from grass roots to government.
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Can I apply to work in a specific country?

Usually not. We recruit volunteers to a pool, rather than for specific jobs. We then match our volunteers to placements where their skills can be most effectively used to achieve sustainable development. We do of course take your preferences into consideration but we ask volunteers to be as flexible as possible.

VSO work in those areas where security risks are unlikely. In this way we hope that our volunteers will have the best prospect of contributing to sustainable development. You will not be asked to work in any area where there is immediate danger from war, civil unrest or natural disaster.
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Can I apply for a specific job on the website?

Generally we recruit volunteers to a pool, rather than for specific jobs. We then match our volunteers to placements where their skills can be most effectively used to achieve sustainable development.

Volunteer jobs (1-2 years)

There are two different types of jobs posted on the website:
  • High Demand Jobs – You can't apply for these jobs specifically. They are example opportunities in high demand areas that might already be filled by the time you apply.
  • Needed Now Jobs – These are hard-to fill / one-off opportunities, which you can apply for directly.

Specialist Assignments (1-6 months)

Yes, you can apply for specific Specialist Assignments posted on the website.

Please see how to apply.
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Can I volunteer with my partner and/or children?

VSO can place volunteering couples and families in Volunteer Jobs (1-2 years) and we do have many couples and a small number of families overseas. However, options can be more limited. This section outlines VSO policy and the different options for volunteering with a partner or family.

Due to their shorter length, we currently can't place volunteers with partners and families to Specialist Assignments.

Couples where both partners are volunteers

If you and your partner work in similar fields such as education or medicine, the chances of finding two placements in the same location are increased. However, it can be more difficult to place a couple with very different skills in the same region or even the same country! In this case, matching you both to suitable placements could take a very long time. Your prospects of going overseas are much better if one of you goes as a volunteer and the other as a non-volunteering partner.

Couples where a volunteer is accompanied by a non-volunteering partner

We can’t provide financial support for partners of VSO volunteers who are not themselves VSO volunteers, but we do provide health insurance and medical support.

There are a few other financial and practial implications to consider before you decide to apply:
  • In many countries, it is difficult for non-volunteering partners to obtain a visa, esepcially if you are not married.
  • Paid work opportunities for non-volunteering partners are often non-existent. However, there will be plenty of opportunities for voluntary work.
  • Due to limited resources accommodation may be suitable only for one person (the volunteer)
  • National laws and/or cultural norms can make it difficult to place unmarried or same-sex couples.

Volunteers with dependent children

Placing volunteers with dependents can be difficult. The constraints are similar to those facing couples, as outlined above.

Even where it is possible, taking children to a placement can present many additional practical difficulties. Education and childcare are often expensive overseas. Access to medical facilities can be limited and the quality of health care is not comparable to that available for children in a developed country.

If you feel that you have considered all the implications of taking children to a placement, we’re happy to consider your application. You may also want to have a look at a case study detailing the experiences of one volunteer who took her family overseas.
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I am retired. Can I still volunteer with VSO?

Yes, you can. A number of volunteers choose to do VSO after retirement, and we welcome applications from experienced professionals up to the age of 75. Older volunteers are valued by local employers for their patience, self-assurance and resourcefulness, as well as their professional skills.

For most jobs you’ll need to have recent work experience, or have kept up with developments in your skill sector. All volunteers, whatever their age, will be asked for medical information when they apply and if necessary will need clearance from our medical unit before they can volunteer.

We do successfully place older volunteers, but the retirement age, visa policies and cultural norms of the countries we work in can sometimes limit the number of opportunities available to you.

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What personal and financial support will I get from VSO?

Financial Support

VSO volunteers receive travel costs such as flights, health insurance and a Volunteering Allowance whilst overseas. The Volunteering Allowance covers local day-to-day living expenses, as well as costs incurred in the home country such as preparation costs, pension and National Insurance contributions. 

Personal Support

Before you go overseas we’ll provide extensive training to prepare you for the changes that you will experience and for your work in development.

Once overseas, your local VSO office will meet you on your arrival and organise further training and briefing. Your most regular contact will be with your employer and they act as your primary means of support.

Your local VSO office will help with major personal, medical or security problems. On your return, our returned volunteer team will contact you to offer you further support in readjusting to life back home.

Professional Support

Volunteer work is often looked upon as 'time out' of your career. However, the professional nature of our jobs means that VSO is a career choice.

We take your professional development seriously. Before you go overseas, you’ll work with a VSO trainer to address any additional training needs. Your overseas employer will provide you with professional support and guidance, complemented by conferences, workshops and distance learning.

On your return, we’ll provide you with information for re-employment and careers advice and support to help you settle back in your home country.
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How do I apply?

For a Volunteer Job (1-2 years):

Before you apply, please ask yourself the following questions:
  1. Are you aged between 20 and 75?
  2. Do you live in one of the countries we recruit from?
  3. Have you checked that you have the required qualifications and experience and that your skills are in demand?
  4. Are you able to go overseas for 1-2 years and live on a modest living allowance?
If the answer’s yes, then please fill in our Online Application form or call us on 020 8780 7500 to order an application pack by post. If you need any more information before applying, please call us on the same number.

For a Specialist Assignment (1-6 months)

Before you apply, please check that you’ve got the skills and experience required.

Then email your CV to enquiry@vso.org.uk, quoting 'Specialist Assignments' in the subject line. Please provide as detailed a CV as possible so that we can make an informed judgement as to your suitability. Clearly state if there is a specific assignment you are interested in. We will take this into account but will also consider your suitability for other assignments. Also let us know when you are available and for how long.

For Youth Programmes

Global Xchange:
We run programmes starting in March and September each year and there are two application periods:
  • For March Departures – Apply from 1st July until 30th September
  • For September Departures – Apply from 1st January until 31st March
Please Note: Applications received outside these dates will not be considered. You can download an application form from the GX website.


Youth for Development (YFD):
Before you apply, please check that you meet the criteria:
  • Are you aged 18 to 25?
  • Are you living in the UK or Republic of Ireland?
  • Do you have at least one year’s voluntary or community work experience? (This could be just one job/volunteer project of 12 months, or several different experiences that total at least 12 months).
Application packs for YfD are only available in autumn each year and completed applications should be submitted by 31st January the following year. Programmes start once a year around August/September time. You can contact us on 020 8780 7500 between October and January each year to order an application pack.
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The Volunteer Journey – what is the process from application to placement?

The Application process

For more information on how to apply for all three volunteer programmes, please go to the How to apply section.

When we receive your application form (for Volunteer Jobs) or CV (for Specialist Assignments) we’ll assess:

  • whether a local partner is likely to ask for your skills
  • your readiness to go to live and work in a developing country

If we think there may be suitable jobs for you with VSO, we’ll take up personal and professional references and invite you to an assessment day. We’ll get back to you about your application within 5 days (for Specialist Assignments) and 4 weeks (for Volunteer jobs) of receipt.

The Assessment process

The assessment day includes a variety of group activities and an individual interview. These elements enable us to look for the qualities you’ll need to meet the challenge of living and working overseas:

  • self-assurance
  • flexibility and adaptability
  • a flair for solving problems
  • ability to work in a team
  • sensitivity to the needs of others
  • a desire to learn and help others learn
  • a positive and realistic commitment to volunteering.

We’ll ask you to give examples of times and situations where you’ve used these qualities. Over 70% of candidates are successful. So we’re not looking for super-humans!

The Matching process

If your assessment is successful you’ll be allocated a VSO placement advisor. They’ll be your main point of contact with VSO until you go overseas. Their job is to help you find the right opportunity and work with you through the administrative process.

If a suitable job is available, things may move quite quickly at this stage. But, you may have to wait until the anticipated request for your skills arrives, in which case it will take longer. Your departure and job will be conditional on medical clearance from VSO and criminal records checks.

In matching you with a job, we’ll try to accommodate any personal preferences you may have. A successful match often depends on flexibility from all sides. The number of jobs for which you might be considered will depend on:

  • your qualifications and experience
  • the number of requests for your skills that VSO receives
  • the number of volunteers with skills similar to yours.

If your placement advisor is able to match you with a job they will show you a job description. Before accepting a job you’ll be able to:

  • ask your placement advisor about anything that is unclear or concerns you
  • think about your personal and professional learning needs in relation to the job
  • use a VSO information or learning centre to look at briefing material
  • talk to former volunteers.

We won’t expect you to accept a job unless you’re happy with it.

Preparation for your placement

We’re committed to helping you prepare as fully as possible for your role. Training takes place both before your departure and after your arrival in country. Pre-departure training covers everything from an introduction to working in international development to ensuring your health and safety while away. In the UK it’s held over several weekends at VSO’s training centre in Birmingham.

You’ll fly out in a group, with other volunteers who are starting jobs in the same country. When you arrive, you’ll have some language and cultural awareness training before you start your job. This can last from a few days to three months, depending on the importance of the local language in your role.

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Can I speak to a returned volunteer?

Yes. The best places to speak to returned volunteers are Meet VSO events, VSO Open Days and third-party exhibitions, which are held all over the UK. You can also speak to returned volunteers by getting in touch with your nearest Local Group.

If you apply to VSO and are selected to volunteer, we'll give you a contact list of returned volunteers from your professional area so that you can fully brief yourself before you go on your placement.

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What Financial Support will I get from VSO?

Our financial package for volunteers includes:

  • salary – a modest living allowance paid by your employer
  • return flight - to the country in which you’ll be volunteering
  • accommodation – will be provided by your local employer
  • medical and travel insurance cover - for the duration of your employment
  • national insurance contributions – will be made by VSO on your behalf
  • pension contributions – although it's not always possible to contribute to your pension scheme while you're away, VSO offer a measure of compensation, calculated at £40 per month
  • visas and work permits – all arrangements will be made by VSO
  • grants – paid to you before, during and after your time overseas
  • holidays – guaranteed minimum of 3 weeks per year (not applicable to Specialist Assignments (1-6 months)
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What happens to my pension scheme while I’m away?

It is not usually possible for you to contribute to a pension scheme during your time as a volunteer. As a measure of compensation, VSO offers a Pension Contribution Payment (PCP). The PCP is calculated at £40 for each completed month of your placement and you become eligible if you work a minimum of three months in your placement.

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I may need a ‘No Criminal Convictions Letter’ to apply for employment when I return home. Can VSO provide this?

On your return, you might apply for a job that requires confirmation of good conduct while you were in your placement country. Where appropriate, Returned Volunteer (RV) Programmes will provide a letter stating that, to the best of VSO’s knowledge, there are no criminal convictions or proceedings pending from your time in placement. This is usually accepted. However some organisations, particularly those that work with children, insist on a letter from the local police in a volunteer’s placement country. Furthermore, some embassies require a letter from the police before issuing a residency visa. It can be practically impossible to obtain this document once you have returned home. If you think you might need this document at some point in the future, do try to obtain it from the local police before you leave.

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I am HIV positive. Can I volunteer with VSO?

Being HIV positive need not be a barrier to volunteering with VSO.

In terms of medical clearance for an overseas placement, we would aim to assess individuals living with HIV in the same way as other chronic medical conditions. We would want to ensure that you go to volunteer in an area which would not pose high risks to your health, and where good medical facilities are available for any follow up checks or treatment you might need.

Please note that we work in some countries where it is illegal to enter and/or stay in the country if you are HIV positive. In some countries there may also be a stigma against people with HIV. You’ll need to consider the implications of this when deciding to accept a volunteer job.

If you would like to discuss this further, you can contact our medical unit in complete confidence on +44 (0)208 780 7685.

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I have a disability. Can I volunteer with VSO?

We’re committed to investigating every possible option to enable disabled people to volunteer.

We ask you to tell us about your disability on your application form. When you apply, a VSO placement adviser and our medical unit will work closely with you. He or she will identify jobs that would be suitable for you before you come to assessment.

Some of the environments we work in are challenging. It may be difficult for us to match your professional and personal circumstances with a volunteer job. We'll make every effort to consider all possibilities and think flexibly to prevent this.

You can request volunteering information in a range of different formats, eg Braille, large print, and audiocassette. A reader and writer service is available. Sign language interpreters can be provided.

To discuss disability further you can contact our medical unit in complete confidence on +44 (0)20 8780 7685.

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I have a health problem. Can I volunteer with VSO?

Having a current or previous health problem does not automatically mean that you cannot be considered as a potential volunteer. However, overseas VSO posts may be in challenging environments, with limited local medical facilities. It is important that you’re in good physical and mental health when you apply to VSO. Any chronic medical condition should be well controlled and such that you would not require frequent on-going medical attention while overseas.

We would encourage you to consider the implications of volunteering overseas on your health. If you have a significant medical condition, you should be prepared that there may be some difficulty in finding an overseas placement which we feel would not adversely affect your health, and which can provide an appropriate level of medical support. Unfortunately, in some cases, your options for working overseas with VSO may be limited because of health issues.

If you would like to discuss this further, you can contact our medical unit in complete confidence on +44 (0)208 780 7685.

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What if I get sick while I’m on my volunteer placement?

Your health and well-being are important to VSO. VSO has comprehensive medical insurance and procedures put in place for all its volunteers. During your placement, you will normally consult local doctors about health problems. Each VSO programme office has an appointed medical adviser, usually a local doctor or nurse, whom you can consult (contact details will be provided during your in-country training). You will also receive the programme office’s emergency contacts and medical emergency procedures, together with a list of recommended doctors, clinics, dentists and pharmacies in your region.

If a decision is made to evacuate you for medical reasons, VSO can call on the best available emergency services to evacuate you to a hospital with better facilities. This may not be to your recruitment country. All volunteers are covered for medical repatriation except for medical emergencies resulting from hazardous sports.

Please note: VSO’s medical insurance policy requires you to have medical clearance from our medical advisers and to take the preventative measures we advise, for example, against malaria.

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I’m not sure volunteering is for me. In what other ways can I get involved with VSO?

You can get involved with VSO in a variety of other ways.

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How can I request a VSO volunteer to work in my organisation?

For an organisation to make a request to employ a VSO volunteer, the organisation must contact our office in the relevant country and make a proposal in writing.

The letter should state what you need a VSO volunteer to do, how it will contribute to long-term development in your area, and what conditions (eg. accommodation) you can offer a volunteer. Our programme staff will then visit you to draw up a detailed job description and to gather the required information in full. It usually takes a minimum of 6 months between receipt of your request and the arrival of your volunteer.

Please note that we can only send volunteers to organisations in countries where we already have a programme. For an up-to-date list of the countries we currently work in, click here.

If you would like to request a volunteer, please call us on 020 8780 7500 for the address of the relevant Programme Office.

We are unable to provide contact telephone and fax numbers or email addresses of our programme offices, as these are reserved for volunteer emergencies only.

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